What We Collect and Why We Collect It
When you create an account, we collect your name, contact details and device information. When you deposit through JazzCash, Easypaisa or Raast, we log the transaction reference and wallet identifier — not your full wallet credentials. This data lets us process your deposits, verify your account
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and keep your session secure across mobile and desktop. We also collect browsing behaviour through cookies to understand which sections of the lobby you use most, so we can improve the experience. You can adjust cookie preferences through your browser settings at any time. Data you
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submit via our support channel is stored only for as long as it takes to resolve your query, after which it is deleted from active systems. Retention periods for account data depend on the nature of the information and applicable legal requirements in eligible regions. Where
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local law in Pakistan creates specific obligations around data storage or disclosure, we follow those requirements. We do not sell your personal data to third parties. Third-party payment processors — including the networks that support JazzCash, Easypaisa and Raast transactions — operate under their own privacy
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terms, which we recommend you read separately.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.